Responsible Gaming

CB99 Responsible Gaming – Set Your Own Limits for Enjoyment

At cb99, betting is a form of entertainment — not a source of stress. Use our responsible gaming tools to manage your own spending and time, entirely in Bengali.

Personal Limit Settings Cooling-Off Period Self-Exclusion
Responsible Gaming Tools
Deposit Limit
Daily / Weekly / Monthly Deposit Limit
Bet Limit
Set a maximum amount per bet
Session Timer
Set How Long You Play in One Session
Cooling Off
A Temporary Break of 1–30 Days
Self-Exclusion
Extended Account Break
18+
Age Restriction
5
Protection Tools
24/7
Bangla Support
Instant
Limit Active
৳0
No Cost to Use the Tools

Core Principles of Responsible Betting

Cb99 wants every user to play with a smile — not under pressure.

Stay Within Your Budget

Always bet with money set aside for entertainment. Using household funds, rent money, or borrowed money to place bets creates real financial stress. cb99's deposit limit feature makes it easy to stay in control of your budget.

Financial Security
Play for Fun

Bet for entertainment, not to win. If you lose, stay calm — chasing losses with bigger bets is the most damaging thing you can do.

A Healthy Mindset
Stick to Your Time Limits

Extended betting sessions reduce your ability to make clear decisions. With cb99's session timer feature enabled, you'll receive an automatic alert once your set time is up.

Time Management
Avoid Chasing Your Losses

Placing a bigger bet after a loss, telling yourself "I'll win it back this time," is known as "chasing losses" — and it's the most dangerous habit in betting. Instead, stop when your set budget runs out.

Common Mistakes
Let Someone Close to You Know

Let your family or friends know that you bet on cb99. Being open about it makes it much easier to stay in control. Keeping it hidden is where problems tend to grow.

Social Protection
Don't Hesitate to Ask for Help

If you're finding it hard to control your betting, cb99's Bangla support team is here to help — no judgment, just solutions.

Round-the-Clock Support

How to Use CB99's Responsible Gaming Tools

Every tool can be activated directly from your profile settings. No explanation required.

1
Deposit Limit

Set a maximum amount of BDT you can deposit within a given time period.

  • Open your Profile → "Responsible Gaming" tab.
  • Select "Deposit Limit" and choose a daily / weekly / monthly cap.
  • Enter the amount and tap "Save" — it takes effect immediately.
  • Limit decreases take effect immediately; increases take 24 hours to apply.
2
Bet Limit

Decide in advance the maximum amount of BDT you're willing to place on any single bet.

  • Enter the amount in the "Bet Limit" section.
  • Separate limits can be set for Sports and Casino.
  • The system blocks any attempt to place a bet above your set limit.
  • Limits can be lowered at any time; a cooling period applies to increases.
3
Session Timer

Set a limit on how long you use cb99 in a single session. You'll get an alert when the time is up.

  • Choose 30 minutes, 1 hour, or a custom duration.
  • A warning is displayed on screen when the time is up.
  • Push notifications are also available on the app.
  • You need to manually authorise each new session before it begins.
4
Cooling-Off Period

Temporarily close your account for 1 to 30 days. Your balance will remain intact.

  • Select "Cooling Off" and choose the number of days.
  • Once confirmed, the account is closed immediately.
  • Deposits, bets, and bonuses are not available during this period.
  • The account reopens automatically once the period ends.
5
Self-Exclusion

Close your account completely for 3 months, 6 months, or 1 year. This is a full exclusion, not partial.

  • Contact support or submit a request through Settings.
  • Takes effect within 24 hours of verification.
  • Any existing real-money balance will be returned.
  • The exclusion period cannot be ended early.
6
Loss Limit

Set a loss threshold — once you've lost that amount of BDT within a set period, no further bets can be placed.

  • Enter a daily or weekly amount in the "Loss Limit" section.
  • Betting stops automatically once the limit is reached.
  • This prevents "chasing losses."
  • The limit resets the following day or the following week.

Cb99's Responsible Gaming Philosophy — Why Betting Should Always Stay Fun

Many people in Bangladesh assume that betting automatically means risk, trouble, or addiction. The reality is that billions of people around the world enjoy betting responsibly — much like spending a little extra on a movie or a meal out. Problems only arise when someone doesn't know their limits, or knows them but can't stick to them.

cb99 From the very beginning, cb99 has believed that a platform's responsibility goes beyond offering games — it means caring about users' wellbeing too. That's why we were the first in Bangladesh to provide fully Bengali-language responsible gaming tools: not just terms written in English, but practical tools that actually work.

Some people worry that deposit limits might hurt cb99's business — and short-term, they might, slightly. But a happy, in-control player stays with us for the long run, while a player with a problem does not. That makes these tools a win for everyone.

One thing worth saying about the cooling-off period: many people assume it's only for those with serious addiction issues. In fact, anyone can use it. Whether you want to focus on studying during exam season, cut back on spending during Ramadan, or simply take a week off for any reason — that's completely normal. cb99 They don't see it as a problem — they see it as a sign of self-awareness.

Choosing self-exclusion takes courage, not weakness. Recognising that betting is causing problems and actively seeking a solution is a genuinely positive step. cb99 Self-exclusion is always respected, and no attempt is ever made to change your decision.

Our support team speaks with many users every day. Occasionally, someone comes to us who has overspent and isn't sure how to get back in control. In those moments, cb99's support team doesn't just offer technical fixes — they listen, understand, and guide users toward the right tools. It's not our place to judge.

There are early signs of problem betting that many people don't recognize in themselves. If you feel restless when you're not betting, find yourself playing back winnings, or are hiding your betting from family — these are warning signs. At this point, it's worth pausing and cb99's tools or speaking with our support team is the best decision you can make.

Financially speaking, keep one simple rule in mind: never bet more than your monthly entertainment budget. Just like movies, dining out, or shopping, betting is a form of entertainment — treat it like one. cb99's Loss Limit feature helps you calculate exactly that.

In closing — cb99Responsible gaming at cb99 is not an obligation — it's a culture. We want you to feel great when you win, stay in good spirits when you lose, and never regret using cb99. To get genuine enjoyment from betting, you need to stay within your limits — that's the essence of responsible gaming.

Recognize the Warning Signs

If you recognise several of the signs below, pause for a moment and make use of cb99's tools.

Spending Over Budget

You're spending more on betting each month than you originally planned.

Hiding It from Family

You're betting without telling your family, or hiding how much BDT you've lost.

Chasing Losses

You keep trying to win back losses by placing bigger bets after a losing streak.

Losing Track of Time

You sit down to bet and hours pass without you noticing.

Mood Changes

You feel irritable or restless when you can't bet. You get overly excited when you win.

Betting on Borrowed Money

Borrowing money or dipping into savings to bet — this is a serious warning sign.

If three or more of the signs above apply to you, now is the time to cb99Contact -'s support team. We'll help you set up the tools, no questions asked. Chat with us in Bangla via Live Chat: support@cb99.world

Check Yourself

Answer the questions below honestly — this is just for you.

1. Last month, did you stay within the betting budget you set for yourself?
Yes, I stayed within my limits
It's gone over sometimes
I often go over budget
2. After a loss, do you place larger bets to try to win back the money?
No, I'll Stop Here
I try sometimes
Yes, I do it often
3. Are your family or close ones aware of your betting?
Yes, They Know and Are Fine with It
Knows Some, But Not Everything
No, I keep it completely hidden
4. How does it feel when you can't bet?
Normal, no issues
Feeling a Bit Down
Feeling Restless or Irritable

Step-by-Step Guide to Setting Limits

Any limit on cb99 can be set in just 4 simple steps.

1
Log In

Log in to cb99.world or the cb99 app with your username and password.

2
Click the Profile Icon

Click or tap the profile icon at the top right of the screen.

3
Open the "Responsible Gaming" Menu

From the dropdown menu, select "Responsible Gaming."

4
Choose your preferred tools and enter the amounts

Choose a Deposit Limit, Bet Limit, or Session Timer — whichever you need — enter the amount, and save.

Cb99's Commitment

User Wellbeing First

Cb99's responsible gaming team actively monitors for unusual gaming patterns. If a player appears to be at risk, the team reaches out directly to offer support.

We believe a happy and healthy player is our greatest success. That's why we place your wellbeing above profit.

Protection for Minors: cb99 strictly enforces an 18+ policy. Age verification is mandatory at registration. KYC documents may be requested if there is any doubt. If a minor is identified, the account is closed immediately.

Judgment-Free Support: If you feel betting is having a negative impact on your life, reach out to cb99's Bangla support without hesitation — no questions, no judgment, just solutions.

Contact Us for Help
Live Chat
Directly on the cb99.world platform · 24/7 in Bengali
Email
support@cb99.world · Typically responds within 2 hours

Questions About Responsible Gaming

cb99 offers two ways to temporarily suspend your account. The first is a Cooling Off Period — from 1 to 30 days. To set it up, log in and go to Profile → Responsible Gaming → Cooling Off, select the number of days, and confirm. Your account will be deactivated immediately and will reactivate automatically once the period ends. The second option is Self-Exclusion — for 3 months, 6 months, or 1 year. To request this, email support@cb99.world or let us know via Live Chat. It takes effect within 24 hours. In both cases, your real wallet balance (actual deposited funds) remains completely untouched. After a Cooling Off period ends, you can resume using your account with your balance intact. For Self-Exclusion, you can request a withdrawal of your real-money balance — bonus balance is excluded, and funds will be sent via bKash or Nagad. During either period, cb99 will not send you any promotional messages.

cb99 uses multiple layers of technology to protect your personal data and funds. When you send any information to cb99 — whether logging in, making a payment, or updating your profile — it is encrypted using 256-bit SSL/TLS technology, the same standard used by online banking. Even if someone were to intercept the data, they would not be able to read it. Your password is never stored in plain text on cb99's servers — it is converted and stored using bcrypt hashing, meaning even cb99 staff cannot see your password. Your wallet funds are held in a separate, auditable account, kept apart from cb99's operational funds, so your money remains accessible to you under any circumstances. bKash and Nagad numbers are stored via tokenization — a secure token is kept rather than the number itself. Systems are regularly tested by independent third-party cybersecurity experts. Enabling two-factor authentication (2FA) provides an additional layer of security.

Enjoy cb99 Safely and Responsibly

Over a million members across Bangladesh enjoy cb99 every day. Join them — on your own terms, at your own pace.

Limit Setting Feature Licensed Platform Fully in Bangla
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